Direct Trunk Select lets you access an outside trunk so that you can make and receive external calls. Because the trunk is assigned to a line appearance, you can access the trunk without the need for trunk access codes.
Calls completed via Direct Trunk Select bypass ARS; therefore, these calls are unaffected by toll control. Account Codes are also ineffective as a means of restricting access.
Direct Trunk Select lines can be Key System lines or Private lines, but they cannot be Multicall lines or Prime lines.
Only central office (LS/GS) trunks, E&M trunks, loop/tie, CEPT, and DS1 trunks can be programmed in a Direct Trunk Select configuration. Incoming-only trunks are not compatible.
Direct Trunk Select overrides Do Not Disturb and Call Forward.
Direct Trunk Select trunks that are shared by a Key System group can be accessed by only one group member at a time (except in a Conference). Conference is permissible through the Privacy Release feature.
Depending on the activity status of the line, the line key LED indicator will either flash or remain solid. See Line Status: Multi-Color LED Indication for more information.
Supported trunks must be on the same MiVoice Business system as the sets with the DTS key.
Complete the Intercept
Handling form.
Complete the DTS
Service Profiles form.
Digital
Trunks (
Enter a trunk number, DTS service number, circuit descriptor number, and interconnect number.
Multiline
Set Keys form
Program a Direct Trunk Select key In the by completing the following fields:
Directory Number: enter the trunk number preceded by a letter T.
Line Type: enter either single line or key system.
Ring Type: enter the desired ring type.
Supported on all devices.
To originate a call by using Direct Trunk Select:
Lift the handset.
Press a Direct Trunk Select line key.
Dial the external number (exclusive of trunk access code).
To answer an incoming Direct Trunk Select call:
Do one of the following:
If Ringing Line Select is enabled, lift the handset.
If Ringing Line Select is disabled, lift the handset and press the Direct Trunk Select line key.
MSDN/DPNSS Features